Expert Consultation

SCORM Troubleshooting & Expert Advice

Stuck with a SCORM issue? Need strategic advice on e-learning? I provide expert guidance, quick fixes, and honest recommendations.

From £500 • Fast turnaround • Honest advice, no upselling

Scout confused - troubleshooting SCORM issues

How I Can Help

SCORM Troubleshooting

Course not launching? Scores not reporting? Bookmarking not working? I diagnose and fix SCORM tracking issues quickly.

From £500

Technical Review

Get an expert review of your existing SCORM packages. I identify potential issues, optimization opportunities, and compliance problems.

£150/hour

Strategy Guidance

Not sure which SCORM version to use? Need advice on course structure or e-learning approach? I provide honest recommendations based on your specific needs.

£150/hour

Code Review

Having technical issues with custom SCORM development? I review your code and provide detailed feedback and solutions.

£150/hour

Common Scenarios

Real problems I've solved for clients.

Course launches but completion status never changes in LMS

Solution: Inspected SCORM API calls and found missing SetValue for completion status. Added proper LMSFinish() call with completion tracking. Tested in client's LMS.

2 hours£500

SCORM course works in SCORM Cloud but fails in Moodle

Solution: Moodle was using strict SCORM 1.2 validation. Course had SCORM 2004 API calls mixed in. Rewrote all API interactions for pure 1.2 compliance.

4 hours£600

Quiz scores reporting incorrectly—always showing 0%

Solution: Score wasn't being normalized correctly (course sent raw score without setting max/min). Fixed score calculation and added proper scaling.

1.5 hours£500

Course bookmarking not working—always restarts from beginning

Solution: Bookmark data was being saved but not retrieved on launch. Added proper GetValue for lesson_location and resume logic.

2 hours£500

Internal team building SCORM courses but struggling with tracking

Solution: Two-day consultation covering SCORM fundamentals, API implementation patterns, common pitfalls, and LMS testing strategies. Team now self-sufficient.

2 days£2,400

Transparent Pricing

£500
Minimum Project

Quick fixes, basic troubleshooting, or 1-2 hour consultations

£150
Per Hour

Ongoing consultation, strategy sessions, or technical reviews

Fixed
Quote Option

For defined scope work, I can provide fixed pricing upfront

What's Included

  • Detailed technical analysis
  • Written recommendations
  • Follow-up email support
  • Implementation guidance

How It Works

1

Describe Your Issue

10 minutes

Email me a description of your problem, question, or project. Include any relevant files, error messages, or screenshots. The more detail, the better.

2

Initial Assessment

24 hours

I review your situation and get back to you within 24 hours with an initial assessment, recommended approach, and estimated time/cost.

3

Approval

1 hour

If you want to proceed, I send a brief scope agreement and invoice. Once paid, I start work immediately.

4

Investigation & Fix

Varies

I dig into your SCORM issue, test in multiple environments, identify the root cause, and implement a solution. You get regular updates.

5

Delivery & Documentation

1 hour

You receive fixed files, detailed explanation of what was wrong and how I fixed it, and recommendations to prevent similar issues.

Common Questions

Scout the Learning Dog - your friendly SCORM guide

Need Expert SCORM Advice?

Describe your issue or question, and I'll get back to you within 24 hours with an honest assessment and recommended approach.

Free 30-min consultation
Same-day response
No obligation